We are happy to help you with practical matters such as 24-hour shelter, day shelter, medical help, food, a postal address, and financial matters. We offer support that suits you, and you will be assigned a permanent contact person. If you want to use the shelter in Utrecht, you must have a connection to Utrecht or demonstrate that you have the best chance of recovery in Utrecht—for example, because your social network lives here. You can then submit a connection request to the City of Utrecht.

available by phone on working days between 9:30 AM and 2:30 PM. Walk-in hours Nieuwegracht: Monday from 10:30 AM to 11:30 AM & 2:30 PM to 4:00 PM, Tuesday to Friday 2:30 PM to 4:00 PM. Walk-in hours Stadsplateau 1 (2nd floor at Work & Income): Tuesday and Thursday from 9:00 AM to 10:00 AM